Managed IT Services
Pc Expertz provides a reliable, efficient and stress free solution, to managing our clients’ ICT infrastructure in Trinidad and Tobago and the Caribbean. Our Quality Care Package is a monthly fixed fee maintenance plan providing unlimited IT support, security and monitoring, as well as strategic support and guidance for your organisation.
Our Average Response Time
The incident priority is determined by you and a response provided accordingly. The level of support required to resolve these events are determined by us and the appropriate technician will be dispatched.
Complete Care Package
Our Complete Quality Care package is focused on the advancement of your Information Technology requirements required to meet all your business objectives. encounter. Some of the features of our Quality Care Package includes:
- 24 x 7 Technical Support & Remote Monitoring
- Unlimited Onsite & Remote IT Support
- Offsite Backup and Cloud Based Storage Solutions
- Managed Intrusion Detection, Intrusion Protection and firewall solutions.
- Access to our cloud based ticketing system so you can view our response rate and ensure our performance is exceeding your expectations.
- Our Complete Care Package ensures Complete Peace of Mind
“Experience has taught us that selecting a provider for your Security or IT infrastructure support and Service needs is not just about choosing an IT support company; it’s about finding a long-term reliable and competent service provider.”
With over 16 years of experience in the ICT support industry, we understand that the technology to to keep your organisation running successfully is getting increasingly complex to manage and distracts from the core operations of your company.
ICT Outsourcing Services provided by Pc Expertz will allows your startup or established business to focus on its goals by having us manage you ICT strategies so that you could concentrate on building your foundations with the reassurance that your information systems and technology requirements are in our capable hands.
